5 Kwamathuluzi Angcono Kakhulu Okuphatha Isigameko Ngo-2023

amathuluzi okuphatha izehlakalo

Isingeniso:

Amathuluzi okuphatha izigameko ayingxenye ebalulekile yanoma iyiphi ingqalasizinda ye-IT yebhizinisi. Ngisho nezinhlelo ze-IT eziyinkimbinkimbi kakhulu zingase zibe sengozini ukuhlaselwa kwe-cyber, ukunqamuka, nezinye izinkinga ezidinga ukusabela okusheshayo nezisombululo ezifanele. Ukuqinisekisa impendulo engenazihibe kulolu hlobo lwezigameko, izinkampani zidinga ukukhetha amathuluzi athembekile okulawula izigameko - lawo anikeza ukufinyelela okulula kuwo. Imininingwane futhi uvumele ukuthathwa kwezinqumo ngokushesha.

Kulesi sihloko, sizobheka amathuluzi amahlanu angcono kakhulu okuphatha izigameko atholakalayo ngo-2023. Ngasinye salezi zixazululo sinikeza isethi yaso ehlukile yezici nezinzuzo ezizenza zifanelekele izimo ezihlukene zokusetshenziswa. Sizoxoxa ngobuhle nobubi babo obukhulu kanye nezinhlelo zabo zamanani ukuze ukhethe leyo evumelana kangcono nezidingo zakho.

 

1. IsevisiManje:

I-ServiceNow iyithuluzi lokuphatha izehlakalo ezingeni lebhizinisi elinikeza izici eziphelele zokuxazulula izigameko ze-IT ngokushesha nangempumelelo. Inika amandla amaqembu ukuthi ahlole, ahlonze, futhi axazulule noma yiluphi uhlobo lwenkinga ye-IT ngesikhathi - ngisho noma inkinga idinga ukuxazululwa kwezinkinga okubanzi noma ihilela ababambiqhaza abaningi. Inkundla iphinde inikeze ukufinyelela okulula kuyo yonke idatha efanelekile, okuhlanganisa amamethrikhi okusebenza, ulwazi lohlu lwempahla, nokuningi. Ukwengeza, amandla ayo okuzisebenzela okwakhelwe ngaphakathi alula inqubo yokuxazulula futhi asize ukugwema isikhathi sokuphumula esibizayo.

 

2. I-PagerDuty:

I-PagerDuty iyisixazululo sokuphatha izigameko esisekelwe emafini esiza izinhlangano ukuthi ziphendule ngokushesha lapho kunqamuka, izinsongo ze-inthanethi, nezinye izinkinga ezinkulu. Ivumela amaqembu ukuthi axhumanise ngokushesha imizamo yokuphendula, ahlonze umsuka wezinkinga, futhi enze imisebenzi ephindaphindwayo ngokuzenzakalelayo. Le nkundla iphinde ihlanganise nenqwaba yamathuluzi okuqapha, njenge-Splunk ne-New Relic, ukuze inikeze ukufinyelela okulula kumaphuzu wedatha abalulekile. Ukwengeza, isikhombimsebenzisi esisebenziseka kalula sePagerDuty senza ukuphathwa kwesigameko kube lula futhi kuqonde.

 

3. I-Datadog:

I-Datadog iyithuluzi eliphelele lokuqapha ukusebenza elisiza amaqembu e-DevOps ukuthi abone futhi axazulule ukuphela kwezinto ngokushesha. Ihlinzeka ngemininingwane ekusebenzeni kohlelo lokusebenza kuzo zonke izici eziningi - okuhlanganisa ukubambezeleka, ukuphuma, amaphutha, nokunye okwengeziwe - ivumela amaqembu ukuthi akhombe izinkinga ezingaba khona ngaphambi kokuthi zibe izinkinga ezinkulu. Amandla okuxwayisa enkundla aphinde avumele abasebenzisi ukuthi bahlale benolwazi ngesikhathi sangempela mayelana nanoma yiziphi izinguquko ezenzeka endaweni yabo.

 

4. I-OpsGenie:

I-OpsGenie iyinkundla yokuphendula isigameko esiza amaqembu e-IT ukuthi aphendule ngokushesha kunoma yiluphi uhlobo lwenkinga. Inikeza imininingwane enemininingwane ngembangela kanye umthelela kwezehlakalo, ukuqinisekisa ukuthi amathimba angenza izinqumo ezinolwazi mayelana nendlela yokubhekana nazo ngempumelelo. Ngaphezu kwalokho, ukuhlanganiswa kwe-OpsGenie namanye amathuluzi - njenge-Slack, Jira, ne-Zendesk - kwenza inqubo yokuxhumanisa ibe lula futhi kunciphisa izikhathi zokuxazulula kakhulu.

 

5. I-VictorOps:

I-VictorOps iyinkundla yokuphatha izehlakalo ephelele eyenzelwe ukusiza amaqembu okusebenza enze inqubo yokuphendula ibe lula futhi ehlise izindleko zesikhathi sokuphumula. Lesi sixazululo sivumela abasebenzisi ukuthi bakhe imithetho yokuxwayisa engenziwa ngendlela oyifisayo ebavumela ukuthi bathole izaziso mayelana nanoma yiziphi izinguquko noma izigameko ezenzeka endaweni yabo. Ukwengeza, amakhono ayo okuhlaziya ahlinzeka ngemininingwane enemininingwane yembangela nomthelela wokunqamuka - ukusiza amaqembu enze izinqumo ezingcono uma ezixazulula.

 

Isiphetho:

Ithuluzi elilungile lokulawula izigameko lingenza umehluko uma kuziwa ekuphenduleni ngokushesha nangempumelelo ezehlakalweni ezingalindelekile. Izisombululo ezinhlanu okukhulunywe ngazo ngenhla ziphakathi kwezingcono kakhulu ezitholakala ngo-2023, ngasinye sinikeza isethi yaso ehlukile yezici nezinzuzo eziyenza ifaneleke amacala okusetshenziswa ahlukene. Kungakhathaliseki ukuthi udinga inkundla yokuqapha ebanzi noma isixazululo sokuxwayisa esinamandla okuhlaziya athuthukile, elinye lalawa mathuluzi lingakusiza ukuthi uqinisekise izikhathi zokuphendula ezisheshayo futhi wehlise kakhulu izindleko zesikhathi sokuphumula.