Siyini Isikhombi Sezinga Lesevisi?
Isingeniso:
I-Service Level Indicator (SLI) yinani elilinganisekayo elivumela izinhlangano ukuthi zilandelele futhi ziqaphe ukusebenza kwezinsizakalo ngendlela ephumelelayo nephumelelayo. Ngokuvamile kuhlotshaniswa nesevisi ethile noma inqubo, njengokwesekwa kwamakhasimende noma ukuphathwa kwengqalasizinda ye-IT. Ama-SLI anikeza ukuqonda okubalulekile kokuthi izinqubo ziqedwa ngokushesha kangakanani, noma ngabe amakhasimende anelisekile ngolwazi lwawo, nokuthi izinjongo zeleveli yesevisi zifinyelelwe nini.
Ukuchaza Amamethrikhi Okusebenza Abalulekile:
Amamethrikhi okusebenza angukhiye asetshenziselwa ukukala ama-SLI ngokuvamile ahlanganisa isikhathi sokuphendula, ukutholakala, ukuphuma, ikhwalithi yesevisi, ukusebenza kahle kwezindleko kanye nokwaneliseka kwamakhasimende. Isikhathi sokuphendula inani lesikhathi esithathwayo ukuze isicelo sicutshungulwe futhi sigcwaliseke. Ukutholakala kusho amandla esistimu ukuthi atholakale futhi afinyeleleke ngaso sonke isikhathi. Ukuphuma kukala izinga lokucutshungulwa kwesicelo esikhathini esithile esinikeziwe. Ikhwalithi yesevisi iwukuhlola okusekelwe ekunembeni, ukungaguquguquki nokuthembeka kwesistimu, bese ukwaneliseka kwamakhasimende kukala ukuthi amakhasimende aneliseke kangakanani ngolwazi lwawo. Okokugcina, ukusebenza kahle kwezindleko kukalwa ngokuhlola izindleko ezihlobene nokuhlangabezana noma ukweqa izindinganiso noma izimfuneko ezinqunywe kusengaphambili.
Ukusebenzisa ama-SLI:
Ama-SLI angasetshenziswa ngezindlela ezahlukene kuye ngokuthi yimaphi amamethrikhi adinga ukugadwa. Isibonelo, isikhathi sokuphendula singagadwa kusetshenziswa ukuqapha kwethrafikhi okuzenzakalelayo Amathuluzi ezikala ukubambezeleka noma isivinini; ukutholakala kungase kulandelelwe ngokusebenzisa ukuqapha isikhathi isofthiwe ukuqinisekisa ukuthi izinhlelo zihlala ku-inthanethi; throughput kungabalwa ngokusebenzisa ukulayishwa kokulayisha; izinga lensizakalo lingahlolwa ngokulinganisa kokusebenza; ukwaneliseka kwekhasimende kungalinganiswa ngokuhlola amakhasimende noma ukuhlola impendulo; kanye nokusebenza kahle kwezindleko kungalandelelwa ngokuqapha ukusetshenziswa kwezinsiza.
Izinzuzo zama-SLI:
Ama-SLI ahlinzeka izinhlangano ngokuqonda okubalulekile ekusebenzeni kwezinsizakalo zabo nezinqubo. Ngokulandela lezi zinkomba, amabhizinisi angakwazi ukuhlonza izindawo ezidinga ukuthuthukiswa futhi athathe isinyathelo sokuqinisekisa ukuthi amazinga esevisi ahlangatshezwana njalo noma ayathuthukiswa. Ama-SLI angasetshenziswa futhi ukulawula izindleko ngokuqinisekisa ukuthi izinsiza zisetshenziswa ngendlela efanele. Okokugcina, basiza amabhizinisi ukuthi aqaphe amazinga wokwaneliseka kwamakhasimende ukuze aqonde kangcono ukuthi amakhasimende alindeleni kuwo futhi abhekane nanoma yiziphi izinkinga ngokushesha.
Yiziphi Izingozi Zokungasebenzisi i-SLI?
Ingozi eyinhloko yokungasebenzisi i-SLI ukuthi izinhlangano zingase zingakwazi ukuhlonza izinkinga zokusebenza ngesikhathi. Ngaphandle kwedatha eqoqwe ama-SLI, kungaba nzima ukukhomba izindawo ezidinga ukuthuthukiswa noma ukunquma ukuthi amazinga wesevisi ayahlangabezwa yini. Ukwengeza, ukwehluleka ukuqapha amazinga wokwaneliseka kwamakhasimende kungaholela kumakhasimende anganelisekile futhi alahlekelwe imali engenayo ngokuhamba kwesikhathi. Okokugcina, ukungasebenzisi izinsiza ngendlela efanele kungangeza izindleko ezingadingekile futhi kunciphise inzuzo.
Isiphetho:
Ama-SLI abalulekile ezinhlanganweni ezidinga ukulandelela futhi zilinganise ukusebenza kwezinsizakalo zazo ukuze ziqinisekise ukuthi zihlangabezana nokulindelwe ngamakhasimende azo. Ngokusebenzisa inhlanganisela yamamethrikhi okusebenza abalulekile, njengesikhathi sokuphendula, ukutholakala, ukuphuma, ikhwalithi yesevisi, ukusebenza kahle kwezindleko nokwaneliseka kwamakhasimende, ama-SLI anikeza ukuqonda okubalulekile kokuthi amasevisi asebenza kahle kanjani. Ngakho-ke, ukusebenzisa ama-SLI kuyindlela esebenzayo yokuqapha nokuphatha amazinga esevisi ukuze kuthuthukiswe izinsiza futhi kuthuthukiswe ukuzizwisa kwamakhasimende.
